educators and animal care staff are always on site in this area monitoring all interactions, and are committed to guest safety. and the thomases say they were told repeatedly not to pick up the trays. but the 8-year-old just made a mistake. >> she just forgot. and as you see in the video, moved the plate to say she was done. >> of course we know the dolphin wasn't. the thomases say they won't be back at sea world, and they hope others will heed their warning. >> we're not banking on sea world changing that attraction. i'm, you know, i'm sure that's not going to happen. but perhaps we can change the minds of another parent or even an adult. >> wow. the pictures, you can't imagine seeing your own kid dragged by the arm. obviously she didn't get that far thank god into the water. do you think they should stop doing these feedings? >> live animals. >> they're animals. we've decided dolphins are adorable and cute they're hungry animals and we're holding food. >> so just cancel the whole attraction? >> i think just know that sometimes you might get bit. >> she's an -year-old child. >> i'm